FAQ

For Chinchilla, Guinea Pig, Rabbit

No. You don’t need to.

We provide pee tray, water bottle / bowl, hay rack. 

However, feel free to bring along any mat / toys / hideout as there are lots of space available! 

Check in: After 2pm (Last check in @ 6pm)

Check out: 1pm – 3pm (Additional night charge for check out after 3pm)

Early check-in starts at 12pm with an additional night charge.

Late check-out after 3pm will be consider an additional night. (Last check-out at 5pm)

Yes. An additional surcharge of $5/night per pet/cage applies within 7 days before & after Public & School Holidays

50% deposit is needed to secure your booking. (We do not place any reservations unless deposit is made) Balance payment to be made upon check in.

Yes we do. There will be an additional $5/night per pet.

Unlimited hay will be provided.

Pellets will be given once a day (No specific timing)

We provide oxbow pellets & timothy hay. Should you have your preferred brand, feel free to pass it to us.

Xiao Bai Cai / Capsicums are provided once a day (Upon request).

Yes. You’re always welcome! In House basic grooming services are available @ $35 per Fluffy Pet onwards

Daily cleaning is done at least once a day. No specific timing.

You won’t be getting any updates from us. You can login to our IP Camera on your mobile to get live updates anytime, anywhere! 🙂

Yes. There will be air-con for your Fluffy pets 24/7.

Pick up service is available @ $70 per return trip. (Subject to availability)

Customers are required to use their own carrier.

Due to hygiene concern, there is no playtime outside of their designated playpen.

FAQ

For Hamster

Yes. We will require the owner to bring their hamster cage along. Max cage size: 100cm by 45cm

Check in: After 2pm (Last check in @ 6pm)

Check out: 1pm – 3pm (Additional night charge for check out after 3pm)

Early check-in starts at 12pm with an additional night charge.

Late check-out after 3pm will be consider an additional night. (Last check-out at 5pm)

Yes. An additional surcharge of $5/night per pet/cage applies within 7 days before & after Public & School Holidays

50% deposit is needed to secure your booking. (We do not place any reservations unless deposit is made) Balance payment to be made upon check in.

We provide bedding, food & bathing sand. Should you have your preferred brand, feel free to pass it to us.

Unfortunately we do not provide fresh food for hamster.

Spot cleaning once a day. Bedding will be changed once a week.

Yes we do. There will be an additional $5/night per pet.

Yes. There will be air-con for your Fluffy pets 24/7.

You won’t be getting any updates from us. You can login to our IP Camera on your mobile to get live updates anytime, anywhere! 🙂

Pick up service is available @ $70 per return trip. (Subject to availability)

Due to hygiene concern, there is no playtime outside of their own cage.